call center、contact center、呼叫中心、联络中心中：LLM,Chatbot,GPT,DeepSeek,Gemini,Claude,LLaMA,Qwen,豆包等等，这些在线客服、大模型聊天机器人等网页AI坐席，AI处理不了之后，转人工坐席。获取在线客服状态与电话坐席状态，可通过策略，进行统一排队。
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Updated
Mar 1, 2025 - Java
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contact-center
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