Customer Support Chat

[AArchange]

Description: Integrate a live chat system for customer support.
Tasks to accomplish:

Implement a chat widget on the frontend
Create an interface for support agents to manage chats
Develop a queuing system for incoming chats
Implement chat transcript saving and retrieval Acceptance Criteria:
Customers can initiate a chat from any page
Support agents can handle multiple chats simultaneously
Chat transcripts are saved and associated with user accounts if logged in
Admins can view chat analytics (response times, satisfaction ratings, etc.)

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