New photos suddenly not detected

[tof245]

The bug

note: changed phone and used data transferred mechanism

As of a few days ago, immich stopped detecting new photos on my phone and updating the DB. I hadn't updated anything. I tried connecting directly to the IP but there's no change. The new photos show up in the thumbnail previews of the backed up folders that I have selected but not in the actual timeline. The error that shows up in the logs are as follows
Message

PlatformDispatcher - Catch all`
Details
`Bad state: Unable to fetch properties for path -1033394188.`
Stack Trace 
`#0      AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162)
<asynchronous suspension>
#1      AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59)
<asynchronous suspension>
#2      AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44)
<asynchronous suspension>
#3      HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38)
<asynchronous suspension>
#4      SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656)
<asynchronous suspension>
#5      SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563)
<asynchronous suspension>
#6      diffSortedLists (package:immich_mobile/utils/diff.dart:23)
<asynchronous suspension>
#7      SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510)
<asynchronous suspension>
#8      AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132)
<asynchronous suspension>
#9      AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56)
<asynchronous suspension>
#10     AppLifeCycleNotifier.handleAppResume (package:immich_mobile/providers/app_life_cycle.provider.dart:67)
<asynchronous suspension>

I updated my server to the latest with no change.
Any idea what could have suddenly caused this?

The OS that Immich Server is running on

Ubuntu 22.04.4 LTS

Version of Immich Server

1.124.2

Version of Immich Mobile App

1.124.2

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# /~https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - ${THUMB_LOCATION}:/usr/src/app/upload/thumbs
      - /etc/localtime:/etc/localtime:ro
      - /home/rtx970/Desktop/testfold:/home/rtx970/Desktop/testfold
      - /home/rtx970/immich-server/library/library:/home/rtx970/immich-server/library/library
    env_file:
      - .env
    ports:
      - 2283:2283
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
    restart: always

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    ports:
      - 5432:5432
    restart: always

volumes:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library
THUMB_LOCATION=./library/thumbs

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
DB_DATA_LOCATION=./postgres

REDIS_HOSTNAME=immich_redis

Reproduction steps

1. Use Immich as normal
2. Notice new local photos aren't being uploaded
3. Update server, empty cache, connect directly to local IP - nothing helps
   ...

Relevant log output

No response

Additional information

No response

[xan-cudo]

I'm experiencing the same. I resolved a few days ago by uninstalling the Immich Android client, and then reinstalling, then logging back in. Now it's not working again. Been doing this since 1.123 for me.

But the Backup feature in the client seems to see the photos. I just cannot see them in the Photos Preview Tab

[alextran1502]

Do you mind restarting the phone to see if it helps?

[tof245]

No, still got the same error in the logs when I opened the app after a restart.

…

On Thu, Jan 16, 2025 at 9:42 PM Alex ***@***.***> wrote: Do you mind restarting the phone to see if it helps? — Reply to this email directly, view it on GitHub <#15382 (comment)>, or unsubscribe </~https://github.com/notifications/unsubscribe-auth/BIHUOOFNDZ7E7UX3U4AIS532LBUYLAVCNFSM6AAAAABVI22XQOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKOJXGMYTKOJSHE> . You are receiving this because you authored the thread.Message ID: ***@***.***>