| copyright | lastupdated | keywords | subcollection | ||
|---|---|---|---|---|---|
|
2020-11-19 |
Db2onCloud |
{:tsSymptoms: .tsSymptoms} {:tsCauses: .tsCauses} {:tsResolve: .tsResolve} {:external: target="_blank" .external} {:shortdesc: .shortdesc} {:codeblock: .codeblock} {:screen: .screen} {:tip: .tip} {:important: .important} {:note: .note} {:deprecated: .deprecated} {:pre: .pre}
{: #help_support}
You can determine the status of the {{site.data.keyword.Db2_on_Cloud_long}} service in {{site.data.keyword.Bluemix_notm}} by checking the IBM Cloud: Status{:external} page. {: tsResolve}
{: #gettinghelp}
If you have problems or questions when using {{site.data.keyword.Db2_on_Cloud_short}}, you can get help by searching for information or by asking questions through a forum. You can also open a support case. {: shortdesc}
You can review Stack Overflow{: external} to see whether other users ran into the same problem. When using the forum to ask a question, tag your question with ibm-cloud and db2 so that it is seen by the {{site.data.keyword.Bluemix}} development teams.
See Getting help{:external} for more details about using the forums.
For information about opening an IBM support case, or about support levels and case severities, see: Working with support cases{:external}.