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Issue list not loading #118

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felixfoertsch opened this issue May 21, 2018 · 3 comments
Open

Issue list not loading #118

felixfoertsch opened this issue May 21, 2018 · 3 comments

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@felixfoertsch
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I am on macOS High Sierra 10.13.4 (17E202) and Redmine 3.4.4.stable.

RedTime receives everything properly (projects, users, etc) except the issue list. It throws a notification saying that it could not receive the issues ("Error transfering the issues [...]").

@felixfoertsch felixfoertsch changed the title Issue not loading Issue list not loading May 21, 2018
@Rondo5000
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After weeks of smooth sailing with Redtimer I am suddenly experiencing this in Ubuntu 18.04. I'm using Redmine 4.0.4.stable with redtimer-v1.2.9. I have tried rolling back my database, using various versions of Redtimer, fresh installing Redmine (via Docker), clearing the "Thomssen IT/RedTimer.ini" file but have had no luck with any of it.

Redtimer CAN create new issues in this state, but it is unable to view them or any others once they are created, rendering it unusable.

Any help would be greatly appreciated.

@Rondo5000
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Rondo5000 commented Sep 9, 2019

I'll also note that Redtimer does issue get requests when opening the issues list and choosing a project (i.e. hxxp://192.x.x.x:8080/issues.json?project_id=2&offset=0&limit=100 ). Opening those requests in a browser finds that non-malformed JSON data is returned upon making those requests, but Redtimer seems uninterested in parsing it. It doesn't have trouble filling the project list or activities list, only the issues. I am logged in as the admin user, so these issues are available to me (and were all listed previously before experiencing this issue.)

Selection_339

@Rondo5000
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Update: I compiled and ran from source with QtCreator and to my surprise the fresh build worked. And then my previously installed build worked as well, inexplicably... If the problem occurs again I'll debug and report back (time permitting) any findings for anyone else encountering the issue and hopefully help with the resolution.

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