Unable to reset the password

[ramyakvema]

Hello,

I am trying to reset my password but regardless of how many ever attempts I tried to reset my password, no email was received in my email box. Some help/assistance here would be appreciated.

Thanks!
Ramya

[jennifer-shehane]

@ramyakvema Hi, could you reach out directly to support@cypress.io with some details around your login. They’ll be able to get it sorted.

I’d also just check your spam folders or ask your org if any outside mail might have been blocked, sometimes these things happen.

[ramyakvema]

Thanks for the quick response. I searched every folder and no email yet. It's been over 20mins now. Sure, I will send the email to the support team. Thank you!

[jennifer-shehane]

Closing here as these issues are reserved for Cypress App issues.