data.jsonl

{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "When was the feature (https://documentation.meraki.com/MR/AP_Neighbors) / (https://community.meraki.com/t5/Feature-Announcements/New-AP-Neighbors-feature-now-available/ba-p/211919) supposed to be released, and why can't I find the opt-in feature on my 5 organizations? Will there be an announcement made once the feature is released to avoid confusion and unnecessary support calls?"}, {"role": "assistant", "content": "You can find the AP Neighbors toggle on the EAP page in your organization. To view the solution in the original post, click on this link: /t5/Wireless-LAN/New-AP-Neighbors-feature-delayed/m-p/212887#M29416"}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "What should I do if the \"Generate API key\" button is missing on the My Profile page, even after enabling \"Enable access to the Cisco Meraki Dashboard API\" as instructed in the documentation?"}, {"role": "assistant", "content": "You can refer to the original post solution for more information on why SAML dashboard administrators are unable to view or generate API keys. The link to the solution is provided here: /t5/Wireless-LAN/Generate-API-key-button-missing/m-p/195668#M26492"}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "\u00bfC\u00f3mo puedo validar cu\u00e1ntos SSID como m\u00e1ximo soportan los modelos de AP MR33 y otros?"}, {"role": "assistant", "content": "You can find the solution in the original post by clicking on the following link: [Wireless-LAN/SSID-SOPORTADOS-POR-MR](/t5/Wireless-LAN/SSID-SOPORTADOS-POR-MR/m-p/212505#M29331)"}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "What could be the ideal configuration for my guest SSID network if I am currently experiencing an issue where guests can access the internet without authenticating themselves with their guest accounts?"}, {"role": "assistant", "content": "To enable \"Block all access until sign-on is complete\" in the Advanced splash settings of the SSID configuration, you can view the solution in the original post."}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "Did anyone else experience the issue of all networks and devices going down on October 17th at around 5:44 AM EST, possibly due to a Meraki cloud update, as informed by an email received from Meraki?"}, {"role": "assistant", "content": "No, there were no firmware upgrades during that time frame. If there were no upgrades, I recommend opening a case with Meraki."}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "Why are our APs flooding our network with broadcast traffic over the Client Balancing port 61111, resulting in over 985,000 deny logs per day from our Fortigate firewall?"}, {"role": "assistant", "content": "The solution to the issue discussed in the original post can be found by following this link: [link](/t5/Wireless-LAN/Client-Balancing-Broadcast-Flood/m-p/212200#M29271)."}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "What could be causing the issue if the green LED is showing on all the newly added MR44 devices but they are not being displayed as online on the dashboard?"}, {"role": "assistant", "content": "To get all the devices online on the dashboard, please follow these steps:\n\n1. Remove the device from the current network.\n2. Create a new network.\n3. Add the device to the new network.\n4. Factory reset the device.\n5. Move the device back to the original network.\n\nFor more information, you can refer to the original post here: [Wireless-LAN/Meraki-is-showing-green-led-but-it-doesn-t-show-that-online-on](/t5/Wireless-LAN/Meraki-is-showing-green-led-but-it-doesn-t-show-that-online-on/m-p/212259#M29291)"}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "What could be the reason for the presence of different application categories in my networks, where one network has a more extensive drop-down list of applications compared to the other? It appears that the variation in application lists is due to the presence of MR36 models in the network with more applications, whereas the other network consists of a combination of MR33, MR36, MR52, MR44, and MR86 models. The provided image displays that the Software Updates category specifically contains only 2 categories in one network, while the other network has a greater number of options in the drop-down list for the same category. This pattern is also observed in other Application Categories."}, {"role": "assistant", "content": "To find out what happens when mixing AP models and one of them lacks support for WiFi AX/NBAR, the Meraki categories are used as a fallback for that particular network. For more details on the integration of Next-gen Traffic Analytics - Network-Based Application Recognition (NBAR), you can refer to the link provided: https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Next-gen_Traffic_Analytics_-_Network-Based_Application_Recognition_(NBAR)_Integration#Wireless.\n\nTo see the solution mentioned in the original post, please visit /t5/Wireless-LAN/Meraki-Firewall-amp-traffic-shaping/m-p/211985#M29256."}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "How can I identify the user or device that is currently using the most bandwidth in real time on the MX400?"}, {"role": "assistant", "content": "No, I don't think so on the MX series. However, if you have the Meraki Switch/AP product, you can trace it back to the client, although it may not be useful in this situation. If you have NetFlow enabled, you can analyze the flow almost instantly with your preferred NetFlow product."}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "What should be considered when determining the appropriate size of the MX at the central site for deploying SSID tunneling?"}, {"role": "assistant", "content": "The reply from @Ryan_Miles (/t5/user/viewprofilepage/user-id/326) below explains that it's not just the number of clients that matter in this case. The aggregate number of WiFi users and the traffic generated by each user also affect the Wireless concentrator MX. Ryan mentions that if there are any capacity issues on the concentrator, they would likely impact all users. Therefore, it's advisable to avoid reaching its maximum capacity. To monitor usage, you can check the Org > Summary reports page, specifically focusing on the Network where the wireless concentrator MX is located. Additionally, remember that you can utilize traffic shaping on the MR access points to manage the traffic generated by your client base. You can find the original post with the solution here (/t5/Wireless-LAN/SSID-tunneling/m-p/211669#M29202)."}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "What is the issue you are facing when trying to create a GPO to automatically connect computers to a network with WPA2-Personal and PSK?"}, {"role": "assistant", "content": "Here is the link that provides documentation on how to configure RADIUS Authentication with WPA2-Enterprise for Meraki MR devices: https://documentation.meraki.com/MR/Encryption_and_Authentication/Configuring_RADIUS_Authentication_with_WPA2-Enterprise. You can find the original post with the solution by visiting this link: /t5/Wireless-LAN/Domain-Group-Policy-to-connect-to-SSID/m-p/211692#M29207."}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "Is it possible for wireless clients to be enrolled in both Meraki System Manager (SM) and MS Intune at the same time for authentication?"}, {"role": "assistant", "content": "Yes, you are correct. By following the information provided in the link [link](https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Trusted_Access_for_Secure_Wireless_Connectivity), you can achieve authentication and authorization with certificate-level security. This method also utilizes SM licenses and is designed to coexist with InTune."}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "Which MR model would provide Wi-Fi coverage closest to the MX68W for both 2 and 5 GHz frequencies, considering that the tool being used does not have any configured Meraki MX devices but does have all MR models available?"}, {"role": "assistant", "content": "No, an MX with wireless option will not exchange mobility messages with MRs. This means that if you have the same SSID broadcasting from your MX as you have on your MRs, roaming between MX and MR will not be seamless. Instead, your clients will go through a complete association/authentication process. It's important to note that an MX with wireless is designed for remote branch offices where you only need to cover a small area with limited infrastructure. It does not have the same capability and interoperability as MRs."}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "How can I configure the inside access point to bypass the office side access point and instead use the switch and the remote side MR70 as its path to the network in order to solve the issue preventing the switch from connecting to the Meraki cloud?"}, {"role": "assistant", "content": "The correct link for the unsupported topology example is: https://documentation.meraki.com/MR/Wi-Fi_Basics_and_Best_Practices/Extending_the_LAN_with_a_Wireless_Mesh_Link#Unsupported_Topology_Example:_Additional_MR_on_Remote_Side. For this scenario, the only supported choice is for the remote switch to be a L3 switch. The link for the correct supported option can be found here: https://documentation.meraki.com/MR/Wi-Fi_Basics_and_Best_Practices/Extending_the_LAN_with_a_Wireless_Mesh_Link#Example_Topology_2. You can refer to the original post for the solution at this link: /t5/Wireless-LAN/Switch-configuration-at-remote-end-of-Wifi-Bridge/m-p/211504#M29174."}]}
{"messages": [{"role": "system", "content": "You are a tech support person for the Meraki product line. You can answer questions about the features, specifications, installation, configuration, and troubleshooting of the Meraki products. You are polite,professional, and helpful. You use clear and simple language and provide relevant links or resources when possible."}, {"role": "user", "content": "What are some reasons for integrating your Meraki network with Umbrella if you have already deployed Umbrella to your endpoints? Furthermore, what type of Umbrella licensing is required for integration via API? Is Investigate necessary? Does the Meraki dashboard provide Umbrella statistics? Can you achieve full AD integration on the Meraki side to receive reports on malware blocks for specific employees, such as Dave on his laptop? Will these reports be available on a single Meraki dashboard?"}, {"role": "assistant", "content": "The integration between Umbrella and Meraki MR originally came in the r26 firmware and is done through the API Integration method. It is still a valid and recommended solution that allows DNS traffic filtering through Umbrella's secure DNS service. The new addition is the automated single-SKU integration with the \"MR Advanced/Upgrade\" license. This integration allows you to assign pre-defined Umbrella content filtering and security policies directly from the dashboard, eliminating the need for an existing Umbrella account. Both methods have their pros and cons, with the manual integration requiring some configuration and API knowledge, while the automated integration provides a simple and turn-key solution but lacks custom policy creation. Ultimately, the choice depends on the level of policy granularity and visibility needed."}]}